Terms & Conditions

These Terms & Conditions govern your access to and use of the website, products, and services provided by PNC Marketing PLT (“we”, “our”, or “us”). By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.


1. Business Information

PNC Marketing PLT operates as a distributor and wholesaler of chilled and frozen food, as well as food and consumer products trading.

Business Nature:

  • Food & Consumer Products Trading (47999)

  • Distributor / Wholesale


2. Eligibility

By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. Wholesale services may be subject to business verification.


3. Product Information

We make every effort to display accurate product descriptions, images, pricing, and availability. However:

  • Product images are for illustration purposes only

  • Actual packaging, labels, or specifications may vary

  • Availability is subject to stock levels

We reserve the right to correct any errors without prior notice.


4. Orders & Acceptance

All orders placed through the website are subject to acceptance and confirmation by PNC Marketing PLT. We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Request additional verification for wholesale orders

An order is only considered confirmed once payment has been received or written confirmation has been issued.


5. Pricing & Payment
  • All prices are displayed in Malaysian Ringgit (MYR) unless stated otherwise

  • Prices are subject to change without prior notice

  • Payment must be made in full before order processing unless otherwise agreed

We accept payment methods as stated on the website.


6. Delivery & Collection
  • Delivery timelines are estimates and may vary

  • Customers must ensure availability at the delivery location

  • Responsibility for proper storage of chilled and frozen items passes to the customer upon delivery

PNC Marketing PLT shall not be liable for losses caused by delays or improper handling after delivery.


7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Due to food safety and hygiene regulations, chilled and frozen food items are generally non-returnable and non-refundable except in approved cases.


8. Cancellations

Orders cannot be cancelled once they have been processed, packed, or dispatched. Any approved cancellations may be subject to administrative or handling fees.


9. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website security or functionality

  • Upload or transmit harmful content

We reserve the right to restrict or terminate access if misuse is detected.


10. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of PNC Marketing PLT and may not be reproduced without prior written consent.


11. Limitation of Liability

PNC Marketing PLT shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.


12. Indemnification

You agree to indemnify and hold harmless PNC Marketing PLT from any claims, losses, or damages arising from your breach of these Terms & Conditions or misuse of our services.


13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.


14. Changes to Terms

We reserve the right to amend these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.


15. Contact Information

For any enquiries regarding these Terms & Conditions, please contact us:

PNC Marketing PLT
Email: [your email address]
Phone: [your phone number]