{"id":17,"date":"2025-12-23T06:26:26","date_gmt":"2025-12-22T22:26:26","guid":{"rendered":"https:\/\/pncplt.com\/?page_id=17"},"modified":"2025-12-30T16:22:07","modified_gmt":"2025-12-30T08:22:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pncplt.com\/ms\/refund_returns\/","title":{"rendered":"Polisi Pemulangan"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"17\" class=\"elementor elementor-17\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f9a236b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f9a236b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8f53e32\" data-id=\"8f53e32\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7750540 elementor-widget elementor-widget-heading\" data-id=\"7750540\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Polisi Pemulangan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-37a1f43 e-flex e-con-boxed e-con e-parent\" data-id=\"37a1f43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b4e85 elementor-widget elementor-widget-text-editor\" data-id=\"c8b4e85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p data-start=\"313\" data-end=\"551\">Di PNC Marketing PLT, kami berbangga menyediakan produk makanan sejuk dan sejuk beku yang berkualiti. Disebabkan sifat produk kami, polisi pemulangan dan bayaran balik direka untuk memastikan keselamatan makanan, kebersihan, dan mematuhi piawaian industri.<\/p>\n<hr data-start=\"553\" data-end=\"556\" \/>\n<h5 class=\"wp-block-heading\" data-start=\"558\" data-end=\"581\">1. Polisi Umum<\/h5>\n<p data-start=\"582\" data-end=\"686\" class=\"translation-block\">Semua jualan dianggap muktamad selepas produk dihantar atau diambil, kecuali dalam kes:<\/p>\n<ul data-start=\"687\" data-end=\"801\">\n<li data-start=\"687\" data-end=\"715\">\n<p data-start=\"689\" data-end=\"715\">Produk yang salah dihantar<\/p>\n<\/li>\n<li data-start=\"716\" data-end=\"749\">\n<p data-start=\"718\" data-end=\"749\">Produk rosak atau cacat<\/p>\n<\/li>\n<li data-start=\"750\" data-end=\"801\">\n<p data-start=\"752\" data-end=\"801\">Produk tidak memenuhi spesifikasi yang dipersetujui<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"803\" data-end=\"878\">Returns or refunds are <strong data-start=\"826\" data-end=\"844\">not applicable<\/strong> for change of mind or preference.<\/p>\n<hr data-start=\"880\" data-end=\"883\" \/>\n<h5 data-start=\"885\" data-end=\"919\">2. Produk Sejuk &amp; Sejuk Beku<\/h5>\n<p data-start=\"920\" data-end=\"965\">Disebabkan peraturan keselamatan makanan dan kebersihan:<\/p>\n<ul data-start=\"966\" data-end=\"1199\">\n<li data-start=\"966\" data-end=\"1070\">\n<p data-start=\"968\" data-end=\"1070\" class=\"translation-block\">Produk sejuk dan sejuk beku tidak boleh dipulangkan atau dibayar balik selepas dihantar atau diambil.<\/p>\n<\/li>\n<li data-start=\"1071\" data-end=\"1199\">\n<p data-start=\"1073\" data-end=\"1199\">Polisi ini terpakai jika produk telah dibuka, digunakan sebahagiannya, disimpan secara tidak betul, atau integriti suhu telah terjejas.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1201\" data-end=\"1204\" \/>\n<h5 data-start=\"1206\" data-end=\"1241\">3. Produk Rosak atau Salah Hantar<\/h5>\n<p data-start=\"1242\" data-end=\"1307\">Sekiranya anda menerima produk yang rosak, cacat, atau salah:<\/p>\n<ul data-start=\"1308\" data-end=\"1470\">\n<li data-start=\"1308\" data-end=\"1360\">\n<p data-start=\"1310\" data-end=\"1360\" class=\"translation-block\">Sila maklumkan kepada kami dalam tempoh 24 jam selepas penghantaran<\/p>\n<\/li>\n<li data-start=\"1361\" data-end=\"1412\">\n<p data-start=\"1363\" data-end=\"1412\">Sertakan gambar jelas dan butiran pesanan sebagai bukti<\/p>\n<\/li>\n<li data-start=\"1413\" data-end=\"1470\">\n<p data-start=\"1415\" data-end=\"1470\">Produk mesti tidak digunakan dan dalam pembungkusan asal<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1472\" data-end=\"1506\">Selepas pengesahan, kami boleh menawarkan:<\/p>\n<ul data-start=\"1507\" data-end=\"1588\">\n<li data-start=\"1507\" data-end=\"1540\">\n<p data-start=\"1509\" data-end=\"1540\">Penggantian produk, atau<\/p>\n<\/li>\n<li data-start=\"1541\" data-end=\"1588\">\n<p data-start=\"1543\" data-end=\"1588\">Bayaran balik atau kredit kedai, mengikut budi bicara kami<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1590\" data-end=\"1593\" \/>\n<h5 data-start=\"1595\" data-end=\"1634\">4. Pemeriksaan Pesanan Semasa Penghantaran<\/h5>\n<p data-start=\"1635\" data-end=\"1829\">Pelanggan digalakkan memeriksa semua produk semasa penghantaran atau pengambilan. Sebarang isu mesti dilaporkan serta-merta. Tuntutan selepas tempoh ini mungkin tidak diterima.<\/p>\n<hr data-start=\"1831\" data-end=\"1834\" \/>\n<h5 data-start=\"1836\" data-end=\"1859\">5. Proses Bayaran Balik<\/h5>\n<p data-start=\"1860\" data-end=\"2052\" class=\"translation-block\">Bayaran balik yang diluluskan akan diproses menggunakan kaedah pembayaran asal atau melalui kredit kedai, bergantung pada keadaan.\nSila benarkan 7\u201314 hari bekerja untuk pemprosesan bayaran balik selepas kelulusan.<\/p>\n<hr data-start=\"2054\" data-end=\"2057\" \/>\n<h5 data-start=\"2059\" data-end=\"2087\">6. Penghantaran &amp; Pengendalian<\/h5>\n<p data-start=\"2088\" data-end=\"2163\">PNC Marketing PLT tidak bertanggungjawab terhadap kemerosotan produk yang disebabkan oleh:<\/p>\n<ul data-start=\"2164\" data-end=\"2291\">\n<li data-start=\"2164\" data-end=\"2202\">\n<p data-start=\"2166\" data-end=\"2202\">Pengambilan lewat oleh pelanggan<\/p>\n<\/li>\n<li data-start=\"2203\" data-end=\"2238\">\n<p data-start=\"2205\" data-end=\"2238\">Penyimpanan tidak betul selepas penghantaran<\/p>\n<\/li>\n<li data-start=\"2239\" data-end=\"2291\">\n<p data-start=\"2241\" data-end=\"2291\">Ketidakhadiran pelanggan di lokasi penghantaran<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2293\" data-end=\"2378\">Sebaik sahaja penghantaran selesai, tanggungjawab penyimpanan yang betul terletak pada pelanggan.<\/p>\n<hr data-start=\"2380\" data-end=\"2383\" \/>\n<h5 data-start=\"2385\" data-end=\"2417\">7. Pesanan Borong &amp; Kuantiti Besar<\/h5>\n<p data-start=\"2418\" data-end=\"2452\">Bagi pembelian borong atau kuantiti besar:<\/p>\n<ul data-start=\"2453\" data-end=\"2599\">\n<li data-start=\"2453\" data-end=\"2516\">\n<p data-start=\"2455\" data-end=\"2516\" class=\"translation-block\">Pemulangan dan bayaran balik dikendalikan berdasarkan kes demi kes<\/p>\n<\/li>\n<li data-start=\"2517\" data-end=\"2599\">\n<p data-start=\"2519\" data-end=\"2599\">Sebarang terma khas yang dipersetujui secara bertulis mengatasi polisi ini<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2601\" data-end=\"2604\" \/>\n<h5 data-start=\"2606\" data-end=\"2634\">8. Polisi Pembatalan<\/h5>\n<p data-start=\"2635\" data-end=\"2800\">Pesanan tidak boleh dibatalkan selepas diproses, dibungkus, atau dihantar. Permintaan pembatalan mesti dibuat seawal mungkin dan tertakluk kepada kelulusan.<\/p>\n<hr data-start=\"2802\" data-end=\"2805\" \/>\n<h5 data-start=\"2807\" data-end=\"2830\">9. Perubahan Polisi<\/h5>\n<p data-start=\"2831\" data-end=\"2978\">PNC Marketing PLT berhak mengubah atau mengemas kini Polisi Pemulangan &amp; Bayaran Balik ini pada bila-bila masa tanpa notis terlebih dahulu. Sebarang kemas kini akan dipaparkan di halaman ini.<\/p>\n<hr data-start=\"2980\" data-end=\"2983\" \/>\n<h5 data-start=\"2985\" data-end=\"3005\">10. Hubungi Kami<\/h5>\n<p data-start=\"3006\" data-end=\"3112\">Jika anda mempunyai sebarang pertanyaan mengenai polisi ini atau memerlukan bantuan berkaitan pesanan, sila hubungi kami:<\/p>\n<p data-start=\"3114\" data-end=\"3194\"><strong data-start=\"3114\" data-end=\"3135\">PNC Marketing PLT<\/strong><br data-start=\"3135\" data-end=\"3138\" \/>Emel: [alamat emel anda]<br data-start=\"3165\" data-end=\"3168\" \/>Telefon: [nombor telefon anda]<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At PNC Marketing PLT, we take pride in supplying quality chilled and frozen food products. Due to the nature of our products, our return and refund policy is designed to ensure food safety, hygiene, and compliance with industry standards. 1. General Policy All sales are considered final once products have been delivered or collected, except [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"iawp_total_views":2,"_joinchat":[],"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - PNC Marketing PLT \u2013 Trusted distributor of chilled &amp; frozen products<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pncplt.com\/ms\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - PNC Marketing PLT \u2013 Trusted distributor of chilled &amp; frozen products\" \/>\n<meta property=\"og:description\" content=\"At PNC Marketing PLT, we take pride in supplying quality chilled and frozen food products. Due to the nature of our products, our return and refund policy is designed to ensure food safety, hygiene, and compliance with industry standards. 1. General Policy All sales are considered final once products have been delivered or collected, except [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pncplt.com\/ms\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"PNC Marketing PLT \u2013 Trusted distributor of chilled &amp; frozen products\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-30T08:22:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pncplt.com\/refund_returns\/\",\"url\":\"https:\/\/pncplt.com\/refund_returns\/\",\"name\":\"Refund and Returns Policy - PNC Marketing PLT \u2013 Trusted distributor of chilled &amp; frozen products\",\"isPartOf\":{\"@id\":\"https:\/\/pncplt.com\/#website\"},\"datePublished\":\"2025-12-22T22:26:26+00:00\",\"dateModified\":\"2025-12-30T08:22:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/pncplt.com\/refund_returns\/#breadcrumb\"},\"inLanguage\":\"ms-MY\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pncplt.com\/refund_returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pncplt.com\/refund_returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pncplt.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pncplt.com\/#website\",\"url\":\"https:\/\/pncplt.com\/\",\"name\":\"PNC Marketing PLT \u2013 Trusted distributor of chilled & frozen products\",\"description\":\"Chilled &amp; frozen food specialist in Malacca since 1996. PNC Marketing PLT \u2013 official distributor for AYAMAS, QSR Brands &amp; more. Fast delivery and reliable service.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pncplt.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ms-MY\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy - PNC Marketing PLT \u2013 Trusted distributor of chilled &amp; frozen products","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pncplt.com\/ms\/refund_returns\/","og_locale":"ms_MY","og_type":"article","og_title":"Refund and Returns Policy - PNC Marketing PLT \u2013 Trusted distributor of chilled &amp; frozen products","og_description":"At PNC Marketing PLT, we take pride in supplying quality chilled and frozen food products. Due to the nature of our products, our return and refund policy is designed to ensure food safety, hygiene, and compliance with industry standards. 1. General Policy All sales are considered final once products have been delivered or collected, except [&hellip;]","og_url":"https:\/\/pncplt.com\/ms\/refund_returns\/","og_site_name":"PNC Marketing PLT \u2013 Trusted distributor of chilled &amp; frozen products","article_modified_time":"2025-12-30T08:22:07+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pncplt.com\/refund_returns\/","url":"https:\/\/pncplt.com\/refund_returns\/","name":"Refund and Returns Policy - PNC Marketing PLT \u2013 Trusted distributor of chilled &amp; frozen products","isPartOf":{"@id":"https:\/\/pncplt.com\/#website"},"datePublished":"2025-12-22T22:26:26+00:00","dateModified":"2025-12-30T08:22:07+00:00","breadcrumb":{"@id":"https:\/\/pncplt.com\/refund_returns\/#breadcrumb"},"inLanguage":"ms-MY","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pncplt.com\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/pncplt.com\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pncplt.com\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/pncplt.com\/#website","url":"https:\/\/pncplt.com\/","name":"PNC Marketing PLT \u2013 Trusted distributor of chilled & frozen products","description":"Chilled &amp; frozen food specialist in Malacca since 1996. PNC Marketing PLT \u2013 official distributor for AYAMAS, QSR Brands &amp; more. Fast delivery and reliable service.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pncplt.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ms-MY"}]}},"_links":{"self":[{"href":"https:\/\/pncplt.com\/ms\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pncplt.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pncplt.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pncplt.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pncplt.com\/ms\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":12,"href":"https:\/\/pncplt.com\/ms\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":973,"href":"https:\/\/pncplt.com\/ms\/wp-json\/wp\/v2\/pages\/17\/revisions\/973"}],"wp:attachment":[{"href":"https:\/\/pncplt.com\/ms\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}